Knowledge Bites Series - Responding to Noise Complaints in Buildings

August 12, 2026 12:00 PM - 01:00 PM

This session is a practical, field-focused look at how to handle noise and vibration complaints in occupied buildings. It is aimed at building science teams to present a clear, consistent way to triage these types of complaints. We will cover the scenarios that come up most: noise between suites, sound from common areas and building systems (HVAC, elevators, garage doors), and intermittent “mystery” noises. The goal is to clarify what you can reasonably sort out internally, and when it makes sense to bring in an acoustics specialist.

Presenter

Simon Edwards, M.Eng., P.Eng.

Senior Acoustical Engineer, Associate
HGC NOISE VIBRATION ACOUSTICS

Simon Edwards, M.Eng., P.Eng. is a Senior Acoustical Engineer and Associate at HGC with expertise in building acoustics, noise control, vibration analysis, and sound transmission testing. He contributes to ISO and ASTM building acoustics standards and has worked on major residential, commercial, and institutional projects across North America and Europe.
 

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